Norfolk Frames - Want Decent Homes For All
Norfolk Frames, the manufacturer of an award winning
range of Decent Homes standard British GRP fibreglass
doors, Q Mark fire doors and UPVCu windows, has recently
added multilingual door and window care instructions to
their website, available for residents to view and
download.
The information, which provides simple operational
details for users as well as basic do's and don'ts to
ensure a trouble-free life for the doors and windows,
can be found at http://www.norfolkframes.co.uk/after-care.
It is available in English, Bengali, Chinese, Gujarati,
Hindi, Kurdish, Punjabi, Somali, Urdu, Vietnamese,
Polish and Portuguese.
The provision of this information in various languages
is part of Norfolk Frames' strategy of delivering
equality and diversity for their partners, tenants and
employees.
The company, which is based 11 miles north of Norwich,
aims to challenge disadvantage and discrimination;
promote equality and diversity in service delivery and
employment; and even hopes to influence and support
others to promote equality and diversity and to adopt
best practice.
Norfolk Frames believe that investing in the communities
they work in creates a broader vision that inspires and
coheres the company. For this reason, wherever
practical, Norfolk Frames employs a skilled local
workforce that reflects, at all levels, the resident
communities in which they work.
Social housing expectations and aspirations amongst
tenants have risen dramatically as a result of the
partnering concept.
To meet the expectations of the housing improvement
initiatives and to therefore provide a decent homes
standard is vital and Norfolk Frames' role of delivering
Best Value in partnering arrangements is critical.
By offering on-demand support and attention Norfolk
Frames' focus combines efficiency and empathy for
occupiers, leaseholders and especially the disabled,
socially disadvantaged and the elderly. Before, during
and after involvement Norfolk Frames' aim is to minimise
disruption to the householder addressing their agenda
and managing their specific needs throughout the
project.
Of advantage to both partners of Norfolk Frames and
tenants, the company's accessible communications policy
ensures that all published documents and strategies are
written clearly and that they clearly display
information on how to obtain alternative formats in line
with users' available resources. Norfolk Frames will
make documents available on request in languages other
than English and formats including Braille; audio
cassette; CD and large print.
The Norfolk Frames website is Screen Reader friendly,
making it fully accessible to the visually impaired,
and, like the door and window care page and download,
the main site will soon also become available in a
number of different languages.
Managing Director of Norfolk Frames, Paul Preston says:
"We pride ourselves on the performance of our products
and the support services that underpin them. Our
extensive experience in dealing with all sections of the
community and our ability to adapt to individual needs
engenders a climate of trust, commitment and shared
success."
Email:
amy@mk-group.co.uk
Arundel Jones Associates Ltd
Hill Farm, Linton Hill, Maidstone, Kent ME17 4AL
Tel : 01622 745333
news@buildingdesign.co.uk
Registered in England and Wales No. 07334149
News Categories : Fibreglass doors
Q Mark fire doors
UPVCu windows
|
Fibreglass
doors 
